Quality Improvement Coordinator

Shaker Heights, OH

Full Time

Risk Management

Entry Level

Agency Summary:

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Summary:

The Quality Improvement (QI) Coordinator assists with the implementation, operation and management of a continuous quality improvement program for Wingspan and its affiliate agencies. The QI Coordinator plays an active role in the development and maintenance of systematic and objective quality improvement activities as well as provides administrative support related to the role.

Responsibilities Include:

Perform quality control audits to ensure compliance with Medicaid, contracts, HIPAA, and Electronic Health Record data entry procedures.
Participate as a member of the Performance Improvement (PI) Committee, Incident Report Committees, and other committees as assigned.
Assist in preparing data required for assigned committees.
Record meeting minutes for all assigned committees and provide summary reports of committee meetings to committee members and other stakeholders as necessary.
Assist departmental needs by responding to necessary communications and submitting reports on behalf of supervisor as needed.
Monitor the production of quality results reporting; analyze, track and trend the reporting results and assess need for corrective action plans and follow up.
Support the department as assigned during regulatory surveys and reviews.
Assist in the maintenance of the policy and procedure manuals on behalf of supervisor as needed.
All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards
Attend scheduled staff meetings, supervision, and on-going training.
Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents are to be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Perform other duties as assigned by management.

Qualifications:

Bachelor’s Degree in related field required.

Experience:

One year experience within behavioral healthcare environment working with clinical data or one year experience working in the developmental disabilities field required.
Compliance or Quality Improvement experience preferred.
Previous experience with Microsoft Excel preferred.

Benefits and Salary:

The salary range is $40,000 - $45,000 per year depending on relevant education, experience, and licensure.

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you legally eligible to work in the United States?*

Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?*

What is your highest completed level of education?*

Are you of age 21 or older?*

Are you currently employed?*

Were you referred by a current employee? If so, who?*

What date are you available to start?*

What are your salary requirements for this position?*

Have you ever applied to Wingspan Care Group before? If yes, when?*

Have you ever worked for Wingspan Care Group before? If yes, give date and reason for leaving.*

Are you related to an employee or Board Member of Wingspan Care Group?*

Have you ever been discharged by a previous employer? If so, why?*

Have you ever been convicted of a crime? If yes, please explain.*

Have you ever been investigated for abuse or neglect by a government regulatory agency where the result was either "indicated" or "substantiated"? If yes, please explain.*

Have you ever been investigated for abuse or neglect? If yes, please explain.*

What email address would you prefer us to communicate with you on regarding this opportunity?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Quality Improvement Coordinator

Apply for this position